1. Easy returns
Return any item in sealed or original, like-new condition within 30 days for a full refund (some restrictions apply).

2. $99 three-year warranty on all HDTVs
We spend a lot of time picking out the best HDTVs to sell. Through the years we’ve developed a lot of confidence in both our selection and our ability to service HDTVs. Now you can cover that TV purchase for just $99 for three years. Most stores charge up to $300 for a similar extended warranty. (See store for details.)

3. We match prices
If, within 30 days of your purchase, you find the same product advertised for less at an authorized local dealer, let us know and we’ll match the price.

4. Just in case: Top-notch repairs
If you have a problem with your equipment, ListenUp has a dedicated service facility to fix it. Our computerized repair department handles more than 100 brands of equipment. With a combined experience level of more than 50 years in sophisticated electronics, and a huge parts inventory, you can get your component repaired quickly. Thousands of dollars in test equipment help to ensure that repairs are done right the first time.

5. Delivery and installation services
Our trained installers turn all of your components, speakers, volume controls and remotes into beautiful music and pictures. Following detailed instructions from our engineering and project management staff, you can be sure that your system is installed properly and will be easy to operate.

6. No lemons
We don’t like lemons any more than you do. If a product requires service three times during the first year, we’ll replace it free of charge.

7. Free in-home consultation
Have you ever used an interior decorator to help you design your home? Our sales associates will be happy to come to your home to help you choose the right components or design a system that’s just right for you.

8. 100 percent speaker trade up
If you buy speakers from us and within a year you want to upgrade, we’ll give you 100 percent credit for your current speakers toward the purchase price of a new pair. All we ask is that your trade-in speakers be in like-new condition with their original boxes, and your new speakers cost twice as much as your old speakers. You’ll never have to worry about outgrowing your speakers again.

9. Easy money
The ListenUp Credit Card makes purchasing easy — so easy that many of our customers receive instant credit and can start using their card as soon as they apply for it. And, of course, with our card there are no annual fees.

10. Career sales consultants who can actually answer your questions
Ever been frustrated with the lack of knowledge displayed at the big box stores? Our sales associates receive rigorous training and they are all A/V enthusiasts themselves, so they live and breathe this stuff!