The Listen Up Commercial Division has qualified as an InfoComm International Gold Certified Audio-Visual Solutions Provider (CAVSP). This designation recognizes that at least 75 percent of our office's sales, customer service and technical staff have achieved and maintained individual InfoComm Certification.
InfoComm awards individual Certification to A/V professionals who have demonstrated advanced knowledge and comprehension of the science and technology used in communications, including audio, video, display and systems. Technicians, engineers, designers, salespeople, customer service personnel, managers and executives are eligible to take the individual certification test.
The company-level CAVSP Certification program is the only such program available for the commercial A/V industry. In addition to confirming that 75 percent of the regional office’s employees are InfoComm certified, the Gold CAVSP designation means that Listen Up Inc. has agreed to comply with 10 Standards of Excellence developed in collaboration with industry experts to emphasize the best practices of audio-visual businesses.
The Standards of Excellence are a guidepost for A/V companies and professionals who place the customer first and offer quality audio-visual solutions. They include the commitment to provide complete customer satisfaction with solutions that provide value to the client. They convey the importance that audio-visual solutions providers place on their own skills development through continuing education. They also cover the critical role that A/V professionals play as partners with IT specialists, architects, building managers and others. |
